PRIVACY POLICY

Effective Date: November, 6th, 2025 Last Updated: November 6th, 2025

1. Our Commitment to Your Privacy

The Misty Bryant Agency ("we," "us," or "our") is committed to protecting the confidentiality and security of your personal information. This Privacy Policy describes how we collect, use, and disclose the information you provide to us through our website https://mistybryantagency.com (the "Site") and in the course of providing our insurance products and services.

We urge you to read this policy carefully. By using our Site or our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect "Nonpublic Personal Information" (NPI) about you from various sources to provide you with insurance products and services. NPI is personally identifiable information that is not publicly available.

The types of NPI we may collect include:

- Information from you: Data you provide on applications, quote forms, or other forms, such as your name, address, phone number, email address, Social Security number, date of birth, driver's license number, and vehicle or property details.

- Information about your transactions: Information about your transactions with us or our affiliates, such as your policy coverage, premiums, and payment history.

- Information from third parties: Information we receive from third parties, such as insurance carriers, consumer reporting agencies (e.g., credit reports), motor vehicle departments (e.g., driving records), and claims history databases.

- Information from our website: Information collected automatically when you visit our Site, such as your IP address, browser type, pages viewed, and information collected through "cookies."

3. How We Use Your Information

We use your personal information for standard business purposes, including:

- To provide you with quotes for insurance.

- To service your insurance policies and process your requests.

- To process claims.

- To communicate with you about your policies, billing, and other administrative matters.

- To offer you other products or services that we believe may interest you.

- To improve our website and customer service.

- To comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information to anyone. We only disclose your information as necessary to conduct our business and as permitted or required by law.

We may share your information with:

- Insurance Companies: We share your information with insurance carriers and their representatives to obtain quotes and place coverage on your behalf.
- Third-Party Service Providers: We may share your information with third parties that perform services on our behalf, such as payment processors or customer relationship management (CRM) software providers. We require these providers to protect your information and use it only for the purposes for which it was disclosed.
- Legal or Regulatory Authorities: We may disclose information to comply with a subpoena, prevent fraud, respond to a government agency request, or as otherwise required by law.
- As Part of a Business Transfer: If we sell, merge, or transfer our agency, your information may be part of the transferred assets.

5. Your Rights and Choices (Opt-Out)

You have the right to limit our sharing of your personal information in certain cases.

The Gramm-Leach-Bliley Act (GLBA) gives you the right to "opt out" of having your information shared with non-affiliated third parties for marketing purposes.

We primarily share your information to service your account and obtain quotes, which are legally permitted disclosures. We do not share your information with non-affiliated companies for them to market their own products to you. Therefore, an "opt-out" is not necessary for this purpose.

If our policy on this changes, we will notify you and provide you with an opportunity to opt out.

6. Data Security

We maintain physical, electronic, and procedural safeguards to protect your personal information. Access to your information is restricted to those employees and agents who need to know that information to provide products or services to you. We are committed to training our employees on the importance of confidentiality and customer privacy.

7. Website "Cookies"

Our Site may use "cookies" to help personalize your online experience. A cookie is a small text file placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses. You have the ability to accept or decline cookies by modifying your browser settings.

8. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of such other sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. If we make material changes, we will post the updated policy on our Site and update the "Last Updated" date at the top of this policy.

11. How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at the information below.